1. Introduction

This Cookie Policy explains how Lightning Transport uses cookies and similar technologies on our website.

Cookies help our website function correctly, improve your browsing experience and, where permitted, help us understand how visitors use the site.

This policy should be read alongside our Privacy & Data Protection Policy.

2. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website.

They can be used to:

• remember your preferences;

• keep website features working correctly;

• understand how visitors use the website;

• improve website performance;

• support security and fraud prevention; and

• provide relevant marketing where you have given permission.

Some cookies are temporary and are deleted when you close your browser, while others may remain on your device for a set period of time.

3. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are required for the website to function properly and cannot usually be switched off through our cookie preferences.

They may be used for functions such as:

• website security;

• page navigation;

• form submissions;

• remembering privacy or cookie settings;

• maintaining essential website functionality.

These cookies do not normally require consent.

Analytics Cookies

Analytics cookies help us understand how visitors use our website.

They may collect information such as:

• which pages are visited;

• how long visitors spend on the website;

• how visitors arrived at the website;

• which links or buttons are used;

• browser and device information.

We use this information to understand website performance and improve the user experience.

Analytics cookies will only be used where you have given permission where required.

Functional Cookies

Functional cookies allow the website to remember choices you make and provide enhanced functionality.

This may include:

• remembering selected preferences;

• storing form choices;

• enabling embedded website features;

• remembering previously selected cookie settings.

If these cookies are disabled, some website features may not operate as intended.

Marketing Cookies

Marketing cookies may be used to understand the effectiveness of advertising or to provide more relevant marketing.

These cookies may be set by Lightning Transport or by third-party services used on our website.

Marketing cookies will only be used where you have given consent.

4. Third-Party Cookies

Some features on our website may be provided by third parties.

These services may place their own cookies on your device when you interact with them.

Depending on the features used on the website, this may include services such as:

• Google Analytics;

• Google Maps;

• embedded videos;

• social media platforms;

• parcel tracking or delivery tools;

• APC Overnight services;

• website forms and security tools.

Third-party providers are responsible for their own cookies and how they process information collected through them.

We recommend reviewing the privacy and cookie policies of those providers where appropriate.

5. Google Analytics

Where enabled, we may use Google Analytics to understand how visitors interact with our website.

Google Analytics may collect information including:

• pages viewed;

• session duration;

• approximate location;

• device type;

• browser information;

• traffic source;

• website interactions.

We use this information to monitor and improve the performance of the Lightning Transport website.

Non-essential analytics cookies will only be activated where the appropriate consent has been provided.

6. Google Maps and Embedded Content

Our website may use embedded content such as Google Maps to display depot locations or provide directions.

Embedded services may place cookies or collect technical information when you interact with them.

Where required, these services will only be loaded after the appropriate cookie consent has been provided.

7. Parcel Tracking and APC Overnight Services

Our website may include links to or embedded functionality provided by APC Overnight or other delivery partners.

Where you use these services, additional cookies may be placed by the relevant third-party provider.

Any information collected directly through an APC or third-party service will also be subject to that provider’s own privacy and cookie policies.

8. Managing Your Cookie Preferences

When you first visit our website, you may be shown a cookie banner allowing you to manage your preferences.

You can choose to:

• accept all cookies;

• reject non-essential cookies; or

• manage individual cookie categories.

You can change your cookie preferences at any time by using the Cookie Settings option available on the website.

Strictly necessary cookies cannot normally be disabled because they are required for the website to operate.

9. Managing Cookies Through Your Browser

Most web browsers also allow you to manage cookies through their settings.

You can normally:

• view existing cookies;

• delete cookies;

• block all cookies;

• block third-party cookies;

• receive a warning before cookies are stored.

Please be aware that blocking certain cookies may affect how the website operates.

10. How Long Cookies Are Stored

The length of time a cookie remains on your device depends on the type of cookie used.

Some cookies are deleted when you close your browser.

Others may remain for a defined period so that preferences or website functionality can be remembered between visits.

Details of individual cookie durations should be displayed in the website’s cookie consent tool where available.

11. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes to:

• the cookies used on our website;

• the services or technology we use;

• applicable legal or regulatory requirements.

The latest version will always be available on this website.

Last updated: August 2026

12. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact:

Lightning Transport
Lightning Transport Group Limited

Address: 5 Burma Drive, Marfleet Lane, Hull, HU9 5SD
Telephone: 01482 327070
Email: [BUSINESS / PRIVACY EMAIL ADDRESS]

For further information about how we handle personal information, please see our Privacy & Data Protection Policy.